Welcome To Pringle Eagent
Trusted Cloud IVR System Solution for Global Business Operations
Design your own custom IVR Flow to direct your high value Catering & Banquet enquires to the correct contact person. Or direct your take out orders to our Professional Call Center Agents at 1/4 the staffing cost. No more worries about having enough people or open lines to answer your phone calls.
Trusted by 200+ restaurant businesses across the globe!
our services
Facing These Challenges? We Have the Solution!
25+
Years of experience in cyber security
25k
about us
Trusted Cloud IVR System Solution for Global Business Operations
With a custom Interactive Voice Response (IVR) and optional Hired Professional Agents you can you can now ensure you never loose precious business due to unanswered phone calls. Design you own custom IVR Flow to direct your high value Catering & Banquet enquires to the correct contact person. Or direct your take out orders to our Profesional Call Center Agents at 1/4 the staffing cost. No more worries about having enough people or open lines to answer your phone calls.
why choose us
Reliable solutions for your Business
25+
Years Experience
15K
project complete
16K
customer happy
120
winning awards
our feature
High-end Features of Our IVR Solution for Businesses
Custom IVR
Design your IVR Flow: Route banquet & catering inquiries to the Manager, takeout orders to the restaurant or Agents.
CRM Database
Customer info from phone orders is auto-saved to Pringle API for future marketing.
SMS Pay Options
Take payments via SMS Pay, card, or in-store—get paid before preparing food.
Multiple Lines
Our IVR uses multi-line support and smart queuing to manage peak-time calls.
Missed Call Solutions
Return missed customer calls using the callback list to ensure you never lose a customer.
Welcome Messages
Greet customers when they call your business number with custom voice scripts and on-hold music.
Call Barging/Whispering
With call barging, business heads can join live calls and guide agents without disrupting the customer.
Real-time Reports & Analytics
Our AI-driven analytics provide deep business insights and live call reports directly on your dashboard.
our workflow
Deliver a Better Customer Experience
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Stay organized with multi-select filters
call-back requests, and more. -
Stay organized with multi-select filters
call-back requests, and more. -
Stay organized with multi-select filters
call-back requests, and more.
client Review
What Our Customer Say About Us
The eAgent team has been a tremendous help to the Cafe India group of restaurants. We were struggling to manage in-store phone calls while simultaneously serving customers. eAgent has not only streamlined our call handling but also improved the way we market our specials, ensuring they reach more customers effectively.
A Heartfelt Thank You to Our Amazing E agent Team! As the owner of Charminar Indian Restaurant, I want to take a moment to appreciate our incredible E agent team for their dedication and excellent service. They play a crucial role in ensuring that every customer has a smooth and hassle-free ordering experience.
We constantly receive positive feedback from our customers about how helpful and friendly our team is, and it truly makes us proud. Their commitment to excellence reflects our restaurant’s values and helps us create a memorable experience for every guest. To our amazing E Agent team—keep up the fantastic work! We appreciate everything you do to keep Charminar Indian Restaurant and Catering run smoothly.
E agent team is well-trained, knowledgeable about our menu, and always ready to assist customers with their orders, special requests, and inquiries. They work tirelessly to provide prompt responses, maintain accuracy, and deliver top-notch customer service—all while handling high call volumes with professionalism and courtesy.
faq
Your questions answered clearly
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How do you ensure the accuracy of takeout orders?
We have a dedicated team of trained agents who follow strict protocols to verify and confirm orders. Our CRM system syncs with restaurant menus to ensure all information is up-to-date.
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What are your call center's hours of operation?
Our call center operates 16/7 to ensure that all customer calls are handled promptly, regardless of the time zone.
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Is my personal information and my customer data
safe with your call center?Yes, we prioritize the security and confidentiality of your personal information. Our systems are designed with robust security measures to protect your data.
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How many calls you can handle at a time?
What if any call missed?We handle UNLIMITED number of calls at a time . If any call missed by any chance , the agent will recieve a notification and the call gets auto redails to customer once the agent is done with previous call as per the system design.
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